Career Services

Make work work for you with this empowering guide to overcoming ‘career comedown’. You’ve spent years climbing the career ladder, snagging promotions and basking in the glow of well-deserved pay rises. On paper (read: LinkedIn), everything seems great – enviable even. However, you...

The ultimate do-it-now guide to getting started in managed services. Now includes chapters on cloud services, bundling, and more. Whether you're a new computer consultant or an experienced technician making the move to managed services, this is the perfect audiobook for you! The audiobook includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more!

A century ago, it was a given that a woman with a college degree had to choose between having a career and a family. Today, there are more female college graduates than ever before, and more women want to have a career and family, yet challenges persist at work and at home. This book traces how generations of women have responded to the problem of balancing career and family as the twentieth century experienced a sea change in gender equality, revealing why true equity for dual career couples remains frustratingly out of reach.

This book contains the playbooks that took me from sleeping in my office closet to owning a business that generates $50,000,000+ per year. You can use these playbooks to turn around your business within one hour. Each chapter offers a crucial insight you can integrate into your business now. You just have to know where to look…and the first place is in this audiobook.

Reimagine your future, adjust your efforts, jump into action and work for just ten more years before doing what the hell you want! Building a business can be confusing. Entrepreneurs aren't sure whether to keep control or delegate and automate, say yes or say no, work all hours or prioritise work-life balance. They take advice from all directions and wind up feeling overwhelmed and overworked without a finish line in sight.

In this audiobook, you’ll discover ten essential psychological tactics that have the potential to transform the way you navigate your career. These strategies are not gimmicks. They are rooted in research, practiced by top performers across industries, and adaptable to your own personality and goals.

The Four Year Career is Richard Brooke's newly updated, essential guide to network marketing. This thought-provoking, quick read presents industry facts while dispelling many commonly accepted network marketing myths. It will provide you and your prospects with a thorough understanding of residual royalty income through network marketing - one of the most innovative, yet misunderstood business concepts in the world.

This book is for you if you want to do meaningful work that pays well. If you want to make a big career change without going back to school or taking a step down. If you’ve often wondered if there could be more out there for you. Spoiler alert: There is!

Music mogul Rowena Krebs is now a legend - she’s even made it to the Hall of Fame. Her old rival, now best friend, Topaz Rossi, is the designer-clad top dog at American Magazines. Both women are happily married - and life seems sweet. But things are changing: Rowena senses a shift, both in business and maybe on the home front. Topaz knows her circulation figures are dropping but not what is wrong with her husband.

Ontdek hoe je de omslag maakt naar een uitzonderlijke serviceorganisatie met 10 cruciale veranderingen voor duurzaam succes. Met 120 praktijkvoorbeelden een roadmap voor excellente klantgerichtheid.

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

A guide to building a successful service management career and delivering organizational success. IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organizations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.

Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?

This is an instruction manual that is easy to follow. Ife Thomas knows what it takes to reach physical fitness as she is a trained professional dancer. When you work out your mind the same way you work out your body you will become a peak performer. You will learn proven methods and techniques based on psycho-cybernetics, science, philosophy, physics and personal success principals. Each chapter will show you exactly what you must do to not only survive but thrive in your career and life.

In an increasingly competitive market, it’s harder and harder to stand out. But by reaching consumers on an emotional level, we can make a lasting, impactful connection in little more than the blink of an eye. This is the idea at the heart of the ThinkBlink Manifesto. With abundance of stores, products on retail shelves and website pages teeming with choices, never has the need to make your brand stand out been more urgent. Studies reveal that consumers make these choices on emotional impulse rather than through calculated weighing of a product’s pros and cons.

Since its original publication in 1998, Introduction to Executive Protection has been considered the bible of the executive security industry. Now in its fourth edition, this new volume, conceived and developed by Dale L. June, drawing from his experiences in the United States Secret Service, law enforcement, and the private sector, has been reworked and revised with new content, sections, and input with over 60 percent new material. this audiobook is a powerful learning tool, with the author now joined by Elijah Shaw, one of the foremost experts.

Wil je klanten tot fans maken? Ontdek hoe je service biedt die verwachtingen overtreft en een onvergetelijke indruk achterlaat, met praktische inzichten en inspirerende voorbeelden.

¿Por qué los consumidores realmente compran? La mayoría de las decisiones de compra no son lógicas, sino psicológicas. Este libro revela los principios ocultos del comportamiento del consumidor y cómo influyen directamente en cada decisión de compra. Comprender estas dinámicas no es opcional para los profesionales de ventas: es la diferencia entre vender ocasionalmente o dominar el mercado.

Discover a Path to Success That Doesn't Start in Debt! Are you a teen or a parent of a teen worried about the financial burdens of college and uncertain career paths? "Career Planning for Teens: Your Ultimate Guide for Self-Discovery, Skill Mastery, and Future Success Without Student Loans" offers a groundbreaking approach to preparing for the future.