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The Complete Agent - The Podcast For Premium Real Estate Agents

The Complete Agent - The Podcast For Premium Real Estate Agents

By: Ian Storey David Warburton and James Kendall
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About this listen

Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.


The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff.


With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market.


Each episode delivers practical insights on winning premium listings, commanding five-figure fees, navigating market shifts, and building a brand that attracts the right clients. Whether you're an independent agent, self-employed, or scaling your own agency, this is the podcast you’ll wish you found sooner.


Direct mail, social media, mindset, market insight, and the systems we actually use - all laid bare.


Join the UK's most ambitious agents and start becoming a Complete Agent.



Join the Private Facebook Group here! - https://www.facebook.com/groups/911153513904767/

© 2026 The Complete Agent - The Podcast For Premium Real Estate Agents
Economics
Episodes
  • 112. The FX Insight That Separates Average Agents from Trusted Advisors Ft. Steve Eakins
    Apr 2 2026

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    In this episode of The Complete Agent Podcast, we break down a market that’s still moving… but becoming increasingly complex beneath the surface.

    There’s strong activity across listings and sales, particularly in the £600k to £1.7m range, with deals still being agreed and chains being built. However, the real challenge is what’s happening underneath. Fall-throughs, slower negotiations, and pricing sensitivity are all increasing, meaning agents need to be sharper than ever to keep deals together.

    A key theme is timing and strategy. Holding stock back around Easter, soft-launching to test pricing, and creating competition before going live are all proving to be powerful tools. The best agents aren’t just listing property, they’re engineering demand.

    We also dive into the growing importance of off-market deals, proactive buyer work, and controlling both sides of the chain to secure results in a tightening market.

    A major part of the conversation focuses on the wider economic backdrop. Rising oil prices, geopolitical tensions, and shifting interest rate expectations are now directly impacting mortgage rates and buyer confidence. Thousands of mortgage products are being repriced, and this is starting to filter through into real-world transactions.

    Finally, we’re joined by Steve Eakins from Lumon, who sheds light on a huge missed opportunity for agents. Currency fluctuations, international buyers, and relocating vendors can massively affect affordability and deal viability. Agents who understand this can protect deals, increase buyer budgets, and even generate additional income streams simply by asking the right questions.

    The takeaway is simple:

    This market rewards proactive, informed, and strategic agents. Everyone else will feel like it’s slowing down.

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    46 mins
  • 111. Why The Best Agents Are 3-0 Up Before They Even Arrive Ft. Ben Madden
    Mar 26 2026

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    In this episode of The Complete Agent Podcast, we unpack what’s really happening in the current property market and why so many agents are struggling to convert despite strong activity.

    There’s a clear theme running through this one. The market is moving, but it is far more price sensitive than many are prepared to admit. We break down real examples of similar homes getting completely different results based purely on pricing, and why getting this right has never been more important.

    We also dive into the wider economic backdrop, including how geopolitical tensions and rising oil prices filter through into mortgages, affordability and ultimately buyer behaviour. More importantly, how you should be communicating that to clients in a way that builds trust rather than fear.

    A big focus in this episode is the idea of being “3-0 up before the valuation”. The best agents are not turning up to win business from scratch. They are walking through the door with trust, rapport and authority already established through content, branding and consistent communication.

    We also cover:


    • Why data-led valuations are critical in a sensitive market
    • How to use global events to strengthen your pricing conversations
    • The difference between agents who educate and agents who just “report the news”
    • Why personal brand is becoming a non-negotiable in modern estate agency
    • The role of video and social media in building trust before you even meet


    If you’re still relying purely on the valuation appointment to win instructions, this episode will challenge that thinking.


    Because in today’s market, if you’re not already 3-0 up before you arrive… you’re chasing.

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    59 mins
  • 110. Is The Property Market About To Slow Down Again
    Mar 19 2026

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    In this Episode, JK & Dave share a clear and practical view of the current property market, focusing on how agents can navigate uncertainty with confidence. The conversation covers how to use market data properly, why pricing strategy is more important than ever, and how external factors such as geopolitical events and interest rates influence buyer behaviour.

    The key message is simple. Agents who rely on opinion will struggle, while those who use data, communicate clearly, and position property correctly will continue to win instructions and deliver results.


    Key takeaways


    Data should lead every valuation, not gut feel

    This builds trust with clients and reduces price reductions later in the process


    Pricing correctly from day one is critical in uncertain markets

    Overpricing leads to longer time on market and weaker eventual outcomes


    Geopolitical and economic events influence sentiment more than reality

    Agents need to translate headlines into clear, local context for clients


    Buyers are more sensitive to value, not just price

    Presentation, positioning and messaging all play a role in perceived value


    Agents who educate their clients stand out immediately

    Clear communication turns uncertainty into confidence



    Key topics


    Market data and valuation techniques

    How to use real numbers to justify pricing and win trust


    Impact of geopolitical events on the property market

    Understanding how headlines affect buyer confidence and behaviour


    Pricing strategies and market positioning

    Why correct pricing and strong positioning drive better outcomes



    Sound bites


    “You charge what you’re worth and are worth what you charge.”

    “The data is the data. Opinions are opinions.”

    “Educate your clients with data and context.”



    Chapters


    00:00 Introduction and guest overview

    01:08 Sales challenges and strategies

    05:39 Business structure and selectivity

    10:13 Sales performance and market insight

    12:02 Valuation strategies and positioning

    18:16 Pricing sensitivity and buyer behaviour

    27:05 Economic factors and market impact

    36:49 Closing thoughts and outlook


    Resources


    Complete Agent Facebook Group

    https://facebook.com/groups/thecompleteagent


    Bank of England swap rates

    https://www.bankofengland.co.uk/markets/market-data/interest-rates


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    38 mins
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