Showing titles in Management

Andy Lazris, MD, is a practicing primary care physician who experiences the effects of Medicare policy on a daily basis. As a result, he believes that the way we care for our elderly has taken a wrong turn and that Medicare is complicit in creating the very problems it seeks to solve. Aging is not a disease to be cured; it is a life stage to be lived. Lazris argues that aggressive treatments cannot change that fact but only get in the way and decrease quality of life.

No matter how hard you work to build a team, the behaviors of a few team members can cause breakdowns and block team progress. This program shows how to quickly resolve the conflicts that sometimes arise when diverse personalities work together. Learn how to: stand firm with those who bog your team down, help negative people develop a positive attitude, handle people who belittle others, and more.

Was wäre, wenn du die Gründe verstehst, die Menschen zum Kauf bringen? Wenn du die Ursachen einsetzt, die dein Verkaufsgespräch erfolgreich machen? Wenn du die Gründe nutzt, die die Menschen dazu bringen, eine Kaufentscheidung zu treffen? In diesem Buch gehen wir gemeinsam auf eine Reise in die Welt des Verkaufs - und sehen uns die genauen Abläufe an, die vor und während eines Verkaufsgespräches stattfinden.

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social...

Multiple Shingo Award-winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota's world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability.  

In this fifth edition of Work the System, Carpenter reveals the profound insight and exact uncomplicated, mechanical steps he took to turn his business—and life—around. Once you "get" this new vision, success and serenity will come quickly.

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one's discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today's society and illustrate how to be effective communicators in a digital world. 

The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.

Winner of the 2009 Audie Award for Business/Educational Audiobook New York Times bestselling author Jeffrey Gitomer shares his crucial sales principles featuring strategies and techniques on how to efficiently sell anything. With a lifetime of sales experience New York Times bestselling author...

Do you work and live with people who are hard to convince? Who dismiss ideas before even thinking about them? Do you want to know how to influence people, without being manipulative? Want to find out how people get motivated, make decisions, how to be more persuasive with everyone? Shelle Rose Charvet, best-selling author, shows you how to match your language to people around you (in your work, with your colleagues, your boss and your clients, and at home, with your partner, family and other relationships).

Penguin presents the audiobook edition of The Making of a Manager written by Julie Zhuo, read by Karissa Vackers. No idea what you're doing? No problem. Good managers are made, not born. Facebook VP Julie Zhuo remembers the moment when she was asked to lead a team. She felt like she’d won the...

There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are.

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

AI Agents for Business Leaders introduces the Agentic Maturity Model—a five-level framework that shows exactly where your business sits today, what the next level looks like, and what changes when you get there. Most businesses are stuck at Level 1 or 2. The ones pulling ahead have reached Level 3 and beyond—where AI doesn't assist work, it owns it.

Brought to you by Penguin. The official British Army book on what makes its leadership so successful, and how to become a better leader yourself - whatever your field. The British Army stands or falls on the quality of its leadership. The stakes couldn't be higher. In The Habit of Excellence...

Brought to you by Penguin. The new science of why we quit, whether we should, and how to make the right choices for our work and lives, by the organizational psychologist who predicted the Great Resignation Most of us are just one event away from leaving our job. Conventional wisdom and lists of...