Showing results by author "Fred Pryor Seminars" in All Categories

Between the extremes of passive and aggressive styles is an effective, winning management approach - the assertive style. Assertive doesn't mean overbearing, pushy, or autocratic. It's a valuable, balanced approach that assures you'll handle people, get things done, and communicate - all in the same level-headed, confident manner. Understand the three styles of management. Specify what you need, when you need it, and the quality you receive. Motivate others to perform as expected.

Learn how to: maintain your confidence and make sound decisions under stress; stop the deadly habit of procrastinating with 10 can't-miss techniques; adapt to ever-changing deadlines smoothly and easily; handle projects despite having multiple supervisors; understand the importance of being firm with others to control your time; keep stress and pressure from shattering your concentration and creativity; and respond the right way to interruptions.

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success! 

As a supervisor, you have to wear a lot of hats. Don't you? You're a friend, coach, boss, mediator. You're in charge-and it's not always easy. Now learn to delegate; discipline; deliver praise and criticism; get others to work effectively under pressure; and organize people, projects, and schedules on an ongoing basis. This class program also reveals valuable insights and ideas to help you attain a higher level of enjoyment and accomplishment while inspiring the same in those around you.

Women have unique sources of stress in their lives - multiple-role conflicts, an inability to say "no" to colleagues or family members, perfectionism, the need to prove yourself, the need to "do it all". This program gives strategies to get through these stressful situations and more! In this informative and lively program, you'll learn how to handle pressure and crises without losing your cool; manage "self-induced" stress triggers; learn the five most common causes for stress in working women; self-treat and overcome the physical symptoms of stress; and much more.

Discover how to avoid the pitfalls that ambush your written communication and learn how to accomplish a more direct, engaging style. Learn the skills, tips, and techniques for creating powerful, concise, polished documents that accomplish your objective. In this engaging program, you'll receive models for letters you need to write on a regular basis and a framework for producing professional reports. And, you'll find out how to complete your documents faster and more efficiently than ever before.