Showing results by narrator "Kwame Christian" in All Categories

The best things in life are on the other side of difficult conversations. This means that your quality of life is going to be determined by how you handle conflict, both within yourself and with others.

Often in difficult conversations, be it a negotiation at work or an important talk with a family member, we’re eager to find the right words to change someone’s thoughts, emotions, or behaviors. But the most successful conversations and negotiations don’t come from how well you speak. They come from how well you listen. Listening is the most essential skill of any conversation, and it’s fast becoming a lost art. But Kwame Christian, recognized as one of the world’s top negotiation experts, believes that anyone with an interest in learning can master the power of effective listening.

Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.